Terms & Conditions
KYPHI PERFUME
Last Updated: August 2026
Welcome to the official website of KYPHI PERFUME.
Please read these Terms & Conditions carefully before using this website or making a purchase. By accessing the website, using its services, or placing an order, you acknowledge that you have read and agreed to these Terms & Conditions, subject to the applicable laws and regulations of the Arab Republic of Egypt.
1. Definitions
For the purposes of these Terms & Conditions:
KYPHI / KYPHI PERFUME: The KYPHI PERFUME brand and the legal entity responsible for operating the online store and selling the products displayed on it.
Website: The official KYPHI PERFUME website.
Customer / User: Any person who visits, uses, or purchases products through the website.
Product: Any perfume, fragrance collection, sample, discovery set, or other product offered for sale through the website.
Order: A purchase request submitted by the customer through the website and accepted in accordance with these Terms & Conditions.
2. Use of the Website
Users agree to use the website only for lawful purposes and must not:
Damage, disrupt, or interfere with the operation or security of the website.
Attempt unauthorized access to the website, its systems, accounts, or data.
Use website content in a manner that infringes the rights of KYPHI PERFUME or any third party.
Provide false, misleading, or fraudulent information.
Place fraudulent or unlawful orders.
Use automated systems or other methods that may adversely affect the operation of the website.
KYPHI PERFUME reserves the right to take appropriate measures to protect the website, its customers, and its legal rights against unlawful or abusive use.
3. Products
KYPHI PERFUME makes reasonable efforts to ensure that product descriptions, sizes, concentrations, specifications, and images displayed on the website are accurate.
However, slight differences may occur between colors displayed on a customer’s screen and the actual product due to photography, lighting, and individual screen settings.
Natural variations in the color of fragrance liquid may also occur between production batches due to the nature of certain fragrance materials, maturation, and storage. Such normal variations do not constitute a defect provided that the product remains compliant with its approved specifications.
4. Fragrance Experience and Performance
Fragrance perception and performance may vary from person to person depending on factors including:
Skin type.
Temperature and humidity.
Application method and quantity.
Area of application.
Surrounding environment.
Individual olfactory perception.
Descriptions of fragrance character, performance, projection, longevity, or olfactory impression represent the intended characteristics of the product and do not constitute a guarantee that every user will experience the fragrance in exactly the same way.
Personal preference or dislike of a fragrance does not, by itself, constitute a product defect.
5. Prices
Product prices are displayed in Egyptian Pounds (EGP) unless otherwise stated.
Any applicable additional charges, including shipping or delivery fees, will be displayed or communicated to the customer before completion of the order where applicable.
KYPHI PERFUME reserves the right to change product prices at any time. Price changes will not affect orders that have already been accepted and confirmed, except in cases of an obvious material or technical pricing error, subject to applicable law.
6. Orders
When placing an order, customers must provide accurate and complete information, including:
Full name.
Telephone number.
Delivery address.
Any other information necessary to process and deliver the order.
Submission of an order does not automatically constitute final acceptance by KYPHI PERFUME.
An order is confirmed after verification of product availability, customer information, and the ability to fulfill the order.
KYPHI PERFUME may contact the customer to verify order information before processing or dispatching the order.
7. Product Availability
All orders are subject to product availability.
If a product becomes unavailable after an order has been submitted but before fulfillment, KYPHI PERFUME will inform the customer.
If payment has already been made for an unavailable product, the customer will be entitled to a refund of the applicable amount in accordance with the payment method used and applicable procedures.
8. Order Cancellation
Customers may request cancellation of an order before it enters the preparation or shipping stage.
Once an order has been shipped, cancellation, return, or exchange will be handled in accordance with the Returns & Refund Policy and applicable consumer protection laws.
KYPHI PERFUME may cancel an order in exceptional circumstances, including:
Product unavailability.
A material technical error affecting the order.
Inability to verify customer information.
Reasonable suspicion of fraudulent activity.
Inability to fulfill or deliver the order due to circumstances beyond reasonable control.
If a paid order is cancelled by KYPHI PERFUME, any amount due to the customer will be refunded.
9. Payment
Available payment methods will be displayed on the website during checkout.
Electronic payments may be processed through independent payment service providers.
KYPHI PERFUME does not store complete bank card information where the payment transaction is processed entirely through an independent payment service provider.
Customers are responsible for ensuring that payment information is accurate and that they are legally authorized to use the selected payment method.
10. Shipping & Delivery
KYPHI PERFUME delivers products to locations covered by its available shipping services.
Applicable shipping costs and estimated delivery times will be displayed or communicated to the customer during checkout or order confirmation.
Delivery dates and times are estimates unless expressly agreed otherwise.
Delivery may be affected by circumstances beyond the reasonable control of KYPHI PERFUME, including weather conditions, courier delays, public holidays, transportation disruptions, or exceptional circumstances.
11. Receiving Your Order
Customers are advised to inspect the external packaging upon delivery.
If visible damage is found, customers should contact KYPHI PERFUME Customer Service as soon as reasonably possible and provide clear photographs showing the condition of the shipment and product.
This does not limit any statutory rights available to consumers regarding defective, damaged, or non-conforming products.
12. Returns, Exchanges & Refunds
Returns, exchanges, and refunds are governed by the KYPHI PERFUME Returns & Refund Policy and applicable Egyptian consumer protection laws and regulations.
Consumers retain all mandatory rights granted to them under applicable law, including rights relating to defective, damaged, or non-conforming products.
The Returns & Refund Policy published on the website forms an integral part of these Terms & Conditions.
13. Samples & Discovery Sets
KYPHI PERFUME may offer fragrance samples, travel sizes, miniature products, or Discovery Sets.
Such products are subject to the conditions displayed at the time of purchase, the Returns & Refund Policy, and applicable law.
Customers who wish to experience a fragrance before purchasing a full-size bottle are encouraged to use samples or Discovery Sets whenever available.
14. Promotions, Discounts & Promotional Codes
KYPHI PERFUME may offer promotions, discounts, or promotional codes from time to time.
Each promotion may be subject to specific conditions, including:
Promotion period.
Eligible products.
Minimum purchase requirements.
Number of permitted uses.
Whether multiple promotions may be combined.
Promotions and promotional codes may not be used fraudulently or contrary to their stated conditions.
15. Intellectual Property
All intellectual property rights relating to KYPHI PERFUME and the content of the website are reserved to their respective legal owners.
This may include:
The KYPHI name.
Logos and trademarks.
Collection and fragrance names.
Designs.
Photographs and images.
Written content.
Fragrance concepts and creative storytelling.
Packaging and presentation designs.
Marketing and visual materials.
Graphic and artistic elements.
No such content may be copied, reproduced, distributed, commercially exploited, or otherwise used without prior written authorization from the relevant rights holder, except where permitted by law.
16. Third-Party Trademarks
The website may contain references to names or trademarks belonging to third parties for lawful purposes, including description, comparison, identification, or reference to materials or sources where legally permitted.
All third-party trademarks remain the property of their respective owners.
Any reference to a third-party trademark does not imply affiliation, sponsorship, endorsement, or commercial relationship unless expressly stated.
17. Website Content & Images
KYPHI PERFUME takes reasonable care to ensure that information, images, and product descriptions displayed on the website are accurate.
KYPHI PERFUME product photographs, marketing materials, written content, and designs may not be reproduced or used for commercial purposes on other websites, social media accounts, advertisements, or commercial materials without prior authorization, subject to applicable legal exceptions.
18. Customer Reviews
Where the website allows customers to submit reviews, comments, or other content, users must not submit content that:
Is unlawful, abusive, or offensive.
Contains knowingly false or misleading information.
Infringes intellectual property rights.
Contains another person’s personal information without authorization.
Contains unauthorized advertising, spam, or fraudulent material.
KYPHI PERFUME may moderate or remove content that violates applicable law or these Terms & Conditions without restricting a customer’s legitimate right to provide a genuine review of a product or service.
19. Limitation of Liability
KYPHI PERFUME remains responsible for obligations and warranties that cannot legally be excluded or limited.
Subject to applicable law, KYPHI PERFUME will not be responsible for damage resulting directly from:
Use contrary to product instructions.
Improper storage by the customer.
Exposure to unsuitable temperatures or storage conditions after delivery.
Tampering with or unauthorized alteration of the product.
Repackaging of the product by another party.
Use of the product for purposes for which it was not intended.
Nothing in these Terms & Conditions excludes or limits any liability that cannot lawfully be excluded or limited.
20. Safety & Sensitivity
KYPHI PERFUME fragrance products are intended for external use only.
Avoid contact with eyes, mucous membranes, and damaged or irritated skin.
Products should be kept away from children, excessive heat, sparks, flames, and other ignition sources.
Individual sensitivity to fragrance ingredients may vary.
If irritation or an unusual reaction occurs, discontinue use and seek appropriate medical advice where necessary.
21. Privacy & Personal Data
Personal data is processed in accordance with the KYPHI PERFUME Privacy Policy and applicable laws and regulations.
The Privacy Policy published on the website forms an integral part of these Terms & Conditions.
22. Electronic Communications
By using the website or placing an order, customers agree to receive communications necessary for completing and servicing their transaction, including:
Order confirmations.
Order status updates.
Shipping and delivery information.
Payment-related communications.
After-sales service communications.
Such transactional communications are not considered marketing communications where they are necessary to fulfill the customer’s request or transaction.
Marketing communications are subject to applicable consent and legal requirements.
23. Force Majeure
KYPHI PERFUME will not be liable for delay or failure to perform obligations where such delay or failure results from circumstances beyond its reasonable control, including natural disasters, governmental actions, transportation or telecommunications disruptions, or other force majeure events, subject to applicable law.
24. Changes to These Terms & Conditions
KYPHI PERFUME may update these Terms & Conditions when necessary to reflect legal, operational, commercial, or website-related changes.
The version in effect at the time an order is placed will apply to that order unless applicable law requires otherwise.
The date of the latest update will be displayed on this page.
25. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws and regulations of the Arab Republic of Egypt.
Nothing in these Terms & Conditions shall reduce or waive any mandatory consumer rights provided under applicable Egyptian law.
26. Complaints & Dispute Resolution
KYPHI PERFUME seeks to resolve customer complaints and disputes amicably through its Customer Service channels whenever possible.
If a matter cannot be resolved amicably, consumers retain the right to contact the Egyptian Consumer Protection Agency or any other competent authority in accordance with applicable law.
27. Contact Information
For inquiries regarding orders, products, or these Terms & Conditions, please contact:
KYPHI PERFUME
Email: [Official Email Address]
Phone / WhatsApp: [Official Contact Number]
Legal Address: [Company Legal Address]
Arab Republic of Egypt
By using this website or completing a purchase, the user acknowledges having reviewed these Terms & Conditions, the Privacy Policy, and the Returns & Refund Policy, without prejudice to any rights granted under applicable Egyptian law.